The QCSO would not exist without donors, subscribers, and concertgoers like you, and we truly value the commitment you make when you purchase a ticket to one of our events, especially during this challenging time. We would like to confirm our commitment that we are here for you, and we promise to be a trusted partner as we navigate the 2020-21 season together.
We have been closely monitoring and reviewing the guidance from government authorities at the federal, state, and local levels and continue to work directly with our presenting partners. We acknowledge that our concert schedules and venues may need to change, and we understand that you could experience unexpected changes as the situation evolves. With so many unknowns still ahead, we are adjusting our ticket policies for the upcoming season.
- The Quad City Symphony Orchestra is committed to the health and safety of everyone who attends our performances, our musicians, staff and volunteers, and our entire community.
- We will accommodate any patron who feels they are not able to safely attend when concerts resume with flexible ticket options including ticket exchanges, account credits, or ticket donations.
- If an event needs to be postponed, rescheduled, or canceled, we will notify you as soon as possible and provide you with detailed information and flexible ticket options, including ticket exchanges, ticket donations, or refunds for canceled performances.
Thank you for being valued members of our resilient and inspired QCSO community. Your support at this time is critically important now as never before. Know that we will continue to fulfill our mission to inspire, entertain, and engage the Quad Cities community through superb symphonic music, music education, and cultural leadership.
We look forward to gathering together again to celebrate the beauty and power of music right here in the Quad Cities.
We welcome your feedback or questions. Please contact us at email@example.com or 563.322.7276.
Updated Ticket Terms & Conditions
All ticket sales are final. Your ticket is valid only for the event and seat printed on ticket. Tickets are a revocable license to attend the event listed on the ticket. Such license may be revoked without refund for noncompliance with stated terms of event.* By use of this ticket, holder agrees to all the terms hereof. Unlawful sale or attempted sale is prohibited. Tickets may not be resold for an amount in excess of the face value of the ticket without written consent of issuer. Complimentary tickets are not exchangeable or redeemable for any benefit offered to tickets with a dollar value. TIME, PROGRAM, ARTISTS AND DATE SUBJECT TO CHANGE WITHOUT REFUND.
If an event needs to be postponed, rescheduled, or canceled, we will notify you as soon as possible and provide you with detailed information and flexible ticket options, including ticket exchanges, ticket donations, or refunds for canceled performances. If during the time of the COVID-19 pandemic, you feel you are unable to safely attend the concert we will provide you with flexible ticket options including ticket exchanges, account credits, or ticket donations.
If a ticket holder selects to exchange tickets between concerts and there is a price difference, the ticket holder can either donate the difference back to the QCSO as a tax-deductible donation or receive the difference as a refund. If a subscriber requests a refund or account credit due to cancelation of a concert, the subscriber will be refunded the proportional subscription value of the canceled concert ticket.
Tickets may not be used for advertising, promotion, or other trade purposes without written consent of issuer. Taxes and fees may be added. Holder assumes all risks of injury by any cause (including death) occurring before, during, or after event, and releases management, facility, artists, their representatives and personnel, and the Quad City Symphony Orchestra Association and its representatives from any and all related claims. Photography and video may occur at event and ticket purchasers consent to have their likeness used for marketing and promotional purposes. Holder agrees that belongings may be searched prior to entry.
*Event terms vary by event (see program) but please be considerate of others, no smoking is allowed, no heavy colognes or perfumes, no photography, video or audio recordings are allowed, no firearms. Always keep emergency walkways clear. Irresponsible drinking is not tolerated. Not allowed at outdoor events: staking, grilling, fires, animals (other than documented service animals) and obstructing the view of others during the performance.