Box Office & Ticket Info
Beginning Tuesday June 16, 2020, the QCSO box office will reopen to the public, and will be open weekly on Tuesdays and Thursdays between the hours of 9:00 am and 4:30 pm. To ensure the safety of customers and staff, the following health and safety requirements are in effect:
- All customers are required to wear a mask.
- All customer-facing staff are required to wear a mask when helping customers.
- Only one customer and one staff person are allowed at the front desk at a time.
- Any additional customers must wait in the lobby or outside. Masks should be worn while waiting in both the lobby and outside.
- After each interaction with a customer the front desk surfaces will be cleaned.
To protect the most vulnerable in our community and continue to encourage social distancing in an effort to prevent the spread of COVID-19, the QCSO will continue to waive the $4.00 per order shipping fee if you choose to have your tickets mailed to you.
If you have additional questions or concerns, please contact the QCSO office at 563.322.0931 or at firstname.lastname@example.org
The Quad City Symphony Orchestra Box Office and Staff are available to answer your questions and take ticket orders at 563-322-QCSO (7276), or visit our location in Downtown Davenport. Please read our Ticket Terms and Conditions for more information.
Quad City Symphony Box Office
327 Brady Street
Davenport, IA 52801
9:00 AM to 4:30 PM*
*In addition, Box Office personnel are also available at all concert venues an hour and a half before every performance.
Group Ticket Sales
Most Quad City Symphony Orchestra performances offer discount group ticket sales options. Whether you’re planning a client outing, employee event, group tour or for any occasion, we’re here to help!
Note: Group tickets must be purchased a minimum of one week in advance.
(The $2 per ticket processing fee is waived on group sales.)
If you are a group leader seeking more information on group sales or discounts, please email Caitlin Bishop, Director of Marketing.
Ticket Terms & Conditions
All ticket sales are final. Your ticket is valid only for the event and seat printed on the ticket. Tickets are a revocable license to attend the event listed on the ticket. Such license may be revoked without refund for noncompliance with stated terms of the event.* By use of this ticket, the holder agrees to all the terms hereof. Unlawful sale or attempted sale is prohibited. Tickets may not be resold for an amount in excess of the face value of the ticket without the written consent of the issuer. Complimentary tickets are not exchangeable or redeemable for any benefit offered to tickets with a dollar value. TIME, PROGRAM, ARTISTS, VENUE, AND DATE SUBJECT TO CHANGE WITHOUT REFUND.
If an event needs to be postponed, rescheduled, or canceled, we will notify you as soon as possible and provide you with detailed information and flexible ticket options, including ticket exchanges, ticket donations, or refunds for canceled performances. If during the time of the COVID-19 pandemic, you feel you are unable to safely attend the concert we will provide you with flexible ticket options including ticket exchanges, account credits, or ticket donations.
If a ticket holder selects to exchange tickets between concerts and there is a price difference, the ticket holder can either donate the difference back to the QCSO as a tax-deductible donation or receive the difference as a refund. If a subscriber requests a refund or account credit due to the cancelation of a concert, the subscriber will be refunded the proportional subscription value of the canceled concert ticket.
Tickets may not be used for advertising, promotion, or other trade purposes without the written consent of the issuer. Taxes and fees may be added. Holder assumes all risks of injury by any cause (including death) occurring before, during, or after the event, and releases management, facility, artists, their representatives and personnel, and the Quad City Symphony Orchestra Association and its representatives from any and all related claims. Photography and video may occur at event and ticket purchasers consent to have their likeness used for marketing and promotional purposes. Holder agrees that belongings may be searched prior to entry.
*Event terms vary by event (see program) but please be considerate of others, no smoking is allowed, no heavy colognes or perfumes, no photography, video or audio recordings are allowed, no firearms. Always keep emergency walkways clear. Irresponsible drinking is not tolerated. Not allowed at outdoor events: staking, grilling, fires, animals (other than documented service animals), and obstructing the view of others during the performance.